Advantages of Automated Transcription
Real-time transcription: Machine transcription is significantly faster than manual transcription. In many cases, it can transcribe an hour of audio in just a few minutes, making it particularly useful for large volumes of audio or video recordings.
Cost savings: As no human labour is required, machine transcription can save companies and individuals money, especially on larger projects.
Availability: Many transcription services are available around the clock. They do not require specialised resources and can be used immediately, making them a flexible solution.
Disadvantages of Automated Transcription
Error-prone: Machine transcription can be inaccurate with difficult or unclear audio recordings. It often has problems with strong accents, background noise, blurred speech or when several speakers speak at the same time. A machine transcription always requires post-editing by a transcriptionist.
Lack of contextualisation: machines have difficulty understanding the context or meaning of words, which can lead to misinterpretation, especially with homophobic words or technical terms.
Insufficient adaptation to specialised language: In certain specialised fields (medical, legal or technical transcription), machine transcription may have difficulty recognising the correct terminology and transcribing it correctly.
Privacy and security concerns: When using online transcription services, confidential or sensitive information can potentially be compromised if the data is stored or processed on servers that are not adequately secured.